United Auto Exchange

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[redacted] came back and used a new cleaner, but the siding still looks bad.  I called Al Chapman's cell number and he had no idea what was going on, didn't know anything about new cleaner but told me if they couldn't get it right they would call a siding company to look at it.  No one has been back since.
Regards,
[redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Consumer stated business still needs to do the following:  fix inside cracks in ceilings of four rooms and indoor/outdoor carpet ends needs to be torched/burnt so it will not ravel.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]Thank you I have been out of town and just checked my email.Thank you for all your trouble. My biggest problem was getting him to return my calls.

[redacted] stated they had to order a marine type cleaner as a last resort to clean her siding.

To whom it may concern- I have just been informed of the issue at hand and all the underlying problems that occurred because of our negligence.  We are going to work diligently to fix this complaint with the customer.  I have called Mrs. [redacted] to set up a time for us to complete the...

necessary work. I am waiting for a response from her letting us know when is a good time for her.  Obviously no cost to her at all, we just want to make things right by our customers. Thank you[redacted]Chapman Contracting

Hi [redacted]  called us a few months back to do a job I priced a job at $680 because we currently didn't have a a contractors license we are currently in the process of doing that the original quote was for $680 but he proceeded to tell me that he would like other parts of the building fixed as...

well that was not on there for [redacted] and he told me to write the estimate for the other parts of the building and then after he had gave me the check for two different jobs he lied to me and told me [redacted] hit the thing and now he told me that they didn't do it but he made them pay for it since insurance is going to pay for anyway and I told him that I did not want to do the other portions of it if you want me to fix the frames it was $300 I'm not trying to shake him down or anything I'm just not going to do anything to get involved with insurance fraud I think you we should call [redacted] out there to make sure what it is that we're going to be doing is covered by them and then when she perceived that way because I don't think that [redacted] should be paying for something that was not a part of their insurance claim so we will be glad to do anything or fix anything te original job was for but not anything that was not a part of the original contract and then you can look on our [redacted] page Chapman contracting his girlfriend put on there that we had charges pending and we are under investigation they are slandering my business like where some big scam  or something I know that the company in the past I've had some bad employees I guess you could say and that we tried to fix it we got everything done and we are trying to move forward and past unfortunately we should never have took over the business that had power damages and we need to get this thing fixed to with the having us associated with the other company because that is really hurting my business if anything we should just go ahead and close the business and start our own New thing because  we do really good work but we've had some bad luck with employees this past year so with this complaint I am willing to fix the one sign not the other one because I need more parts for it if you want me to fix it I will fix it for $300 if not I can't do that I told him if he took down that incorrect review about us being investigated and having charges against us and slandering my company on [redacted] that I would go up there and fix what needed to be done that was a part of the contract and nothing else

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Spigot still has not been replaced.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Went to Mr. [redacted] home on [redacted] and took a look at the area around the curled shingles, there is no damage, no need for repair or further action on roof.  If he would like for us to still do the shutters we will be more than happy to come and do those, he just needs...

to call the office and set a apt [redacted]

[redacted] did come out there he did use a new cleaner it is not anything on the sid that can be removed she was advised that she did call Albert chapman cell phone and he advised her that there was nothing else that they could do after the new chemical has been applied we have spent almost $300 and chemicals and over 250 dollars and labor it has spent more money and the original contract trying to get done she is not easy to work with sometimes she called raising Cain and cussing out the employees sometimes she called and is really nice and sweet so I'm not sure I'm understanding what else to do for her I think we have exhausted every opportunity that we can to help misses [redacted] but I think that she is just not going to be satisfied with anything that we have done for her so I'm not sure what else the next that I even offered to give her a refund but I don't think that would be fair on our end because we've already spent more on trying to make her happy then what the original contract was for we have given her the $100 that she requested we have rewash the house 3 different times she was happy the first time and then she said it was several spots by myself the owner Albert chapman II has went out there and show her that that it was damaged from fading.