I would simply say that we cleaned the clothing according to label instructions and do not feel that the clothing was destroyed. Despite that, we offered him a store credit to resolve the issue at which point he threatened to kill our employee. We had to call the police to have him...
removed from our property. He returned the next day equally as threatening and we called the police again but he left before they arrived. We have some evidence that he has pulled this tactic on other cleaners to obtain cash. We will not have any other interactions with him voluntarily.
I would simply say that we cleaned the clothing according to label instructions and do not feel that the clothing was destroyed. Despite that, we offered him a store credit to resolve the issue at which point he threatened to kill our employee. We had to call the police to have him...
removed from our property. He returned the next day equally as threatening and we called the police again but he left before they arrived. We have some evidence that he has pulled this tactic on other cleaners to obtain cash. We will not have any other interactions with him voluntarily.