Thank you for getting in touch with us about Mr [redacted] concern I attached two screenshots: one of the product that was ordered and when it was sent/received (from the USPS website) There was a delay in shipping the order However, as the USPS screenshot shows, the package was delivered on July 31, We have not received any communications from Mr [redacted] We would not have even been aware of any issues with his order if it was not for your emailI am sorry that Mr [redacted] did not have the typical Underwear Nation customer experience Having happy and satisfied customers is our goal We will gladly issue a full refund in the spirit of keeping our customers happy Thank you again for bringing this issue to our attention Please let me know if there is anything else that you require from me to close this complaint Regards, [redacted]
Thank you for getting in touch with us about Mr [redacted] concern I attached two screenshots: one of the product that was ordered and when it was sent/received (from the USPS website) There was a delay in shipping the order However, as the USPS screenshot shows, the package was delivered on July 31, We have not received any communications from Mr [redacted] We would not have even been aware of any issues with his order if it was not for your emailI am sorry that Mr [redacted] did not have the typical Underwear Nation customer experience Having happy and satisfied customers is our goal We will gladly issue a full refund in the spirit of keeping our customers happy Thank you again for bringing this issue to our attention Please let me know if there is anything else that you require from me to close this complaint Regards, [redacted]