HI,I have attached our companies response to the complaint filed against us. Please let me know if there are any questions.Thanks,Jim ________________________________We would like to apologize to the client for the situation. We...
can understand how this is an inconvenience for the client and sympathize with the client. It is our mission to satisfy all of our clients and make sure they’re treated with the utmost care. In regards to the situation, we did have documentation sent to the client, as well as communication as noted in our files to make the client aware of the changes. Due to privacy concerns, this is the information shared and will be contacting the client directly to communicate. It is our goal to provide the best customer service possible to the client as we value their business and loyalty. Our agency has a goal to provide great customer service at all times and is our highest priority.
HI,I have attached our companies response to the complaint filed against us. Please let me know if there are any questions.Thanks,Jim ________________________________We would like to apologize to the client for the situation. We...
can understand how this is an inconvenience for the client and sympathize with the client. It is our mission to satisfy all of our clients and make sure they’re treated with the utmost care. In regards to the situation, we did have documentation sent to the client, as well as communication as noted in our files to make the client aware of the changes. Due to privacy concerns, this is the information shared and will be contacting the client directly to communicate. It is our goal to provide the best customer service possible to the client as we value their business and loyalty. Our agency has a goal to provide great customer service at all times and is our highest priority.
Business requested additional time to respond.