Two Men Will Move You

Review: A new television in its sealed box disappeared during a move on November 2, 2014. Two Men Will Move You was the moving company that performed the move. The moving company indicated that since I did not sign up for special insurance they would only pay $.06 per pound. They increased the amount to $50.00. However, this new TV costs $150. There was nobody other than my wife and I and the two movers in either apartment. I thought I was hiring a company who would be responsible for moving my property. I expected them to be diligent while they loaded our property into their truck and moved it into our new place. Obviously, they were not. Whenever I called they said they would call me back. They never did. We got the impression that they were just hoping that we would go away. I could not in good conscience recommend this company to relatives, friends, and colleagues.Desired Settlement: Fully reimbursed for the loss.

Business

Response:

2 FEBRUARY 2015[redacted]Dear [redacted] & [redacted]:On 7 January 2015, our check No. [redacted], dated 7 January 2015, was mailedto [redacted], [redacted], which was settled formore than the 60 cents per pound per article selected by you. Thischeck has not cleared our bank.The other option was actual cash value at the cost to the customer of$140.00 for $20,000 coverage. This option was not selected.However, in case the options were not fully explained by the driver, weintend to show our goodwill by offering an additional $94.39 for fullcoverage of the television.We have enclosed our check in the amount of $94.39. This check and the$50.00 adds to $144.39.Sincerely,[redacted]Claims Department