Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
[Provide details of why you are not satisfied with this resolution.]
Regards, The object of gutters is to direct rain water out. It is the obligation and responsibility to provide an effective system for the environment. They told me at the time of purchase that debris would dry and blow off,, not stay on top and block the entry of rain. They did not offer an alternative system. If they don't work, they need to be replaced with a different, effective system. (I have a 3" stack of pine needles on top of the screens in one area)
There is no gutter cover system that does not require maintenance. All of them on the market require maintenance. Mrs. [redacted] refuses to accept that they need to be cleaned off. Our gutters are working fine. Our covers are doing there job. Mrs [redacted] thinks we are to go out and clean off her covers when the gut full of debris. Thats not the case.Thank YouJimmy R[redacted]Owner
This matter has ben resolved on Sunday May 31st.[redacted] repair has been completed and he is very happy.I have his signature stating that the repair has been completed.Any question please don't hesitate to call.Jimmy R[redacted]281-989-2926
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
[Provide details of why you are not satisfied with this resolution.]
Regards, The object of gutters is to direct rain water out. It is the obligation and responsibility to provide an effective system for the environment. They told me at the time of purchase that debris would dry and blow off,, not stay on top and block the entry of rain. They did not offer an alternative system. If they don't work, they need to be replaced with a different, effective system. (I have a 3" stack of pine needles on top of the screens in one area)
There is no gutter cover system that does not require maintenance. All of them on the market require maintenance. Mrs. [redacted] refuses to accept that they need to be cleaned off. Our gutters are working fine. Our covers are doing there job. Mrs [redacted] thinks we are to go out and clean off her covers when the gut full of debris. Thats not the case.Thank YouJimmy R[redacted]Owner
This matter has ben resolved on Sunday May 31st.[redacted] repair has been completed and he is very happy.I have his signature stating that the repair has been completed.Any question please don't hesitate to call.Jimmy R[redacted]281-989-2926