Response to claim [redacted]
To whom it may concern:
This letter is in response to the above claim. I have attached a copy of an email from Mr.[redacted] is requesting Inore than adequate CFM ability for his new furnace. We installedthe air conditioner back in 2013 for [redacted], she has since...
married, Rich[redacted] spoke with [redacted] regarding a new furnace only, the original furnace was a9,0000BTU, we installed 1 O,OO00BTU. As for the warranty TML could have easily filledout a warranty form, however, there would have been a labor charge not matter whatcompany would have come out. As far as rotating the air condoning 90 degrees so itmeets code. that isn't a code. Mr. [redacted] stated he didn't have enough airflow in theupstairs area and that he wanted more air. suggesting he wanted the highest possibleamount of BTU'S my original suggestion was a 80.000 BTU his existing was a 100.000already so I gave him exactly what he wanted. those were his words to me exactly. Theylisted Vincent C[redacted] was the salesman and it was [redacted], all conversations werebetween [redacted] and Rich, bedside's emails that were being forwarded.
Rules of ThumbA simple way to calculate the appropriate furnace for your home is by using some rulesand guidelines based on your climate and square footage. Measure rooms throughoutyour home, and calculate the square footage. If you live in a moderate climate such asthe Pacific Northwest, you might only need 25 to 30 BTUs per square foot. In harsherclimates such as the Dakotas, up to 45 BTUs per square foot are appropriate. A 2,000-square-foot house would require 60,000 BTUs at the lower figure, or 90,000 at thehigher.
We feel we provided them with the equipment they wanted.Thank you,[redacted]
Response to claim [redacted]
To whom it may concern:
This letter is in response to the above claim. I have attached a copy of an email from Mr.[redacted] is requesting Inore than adequate CFM ability for his new furnace. We installedthe air conditioner back in 2013 for [redacted], she has since...
married, Rich[redacted] spoke with [redacted] regarding a new furnace only, the original furnace was a9,0000BTU, we installed 1 O,OO00BTU. As for the warranty TML could have easily filledout a warranty form, however, there would have been a labor charge not matter whatcompany would have come out. As far as rotating the air condoning 90 degrees so itmeets code. that isn't a code. Mr. [redacted] stated he didn't have enough airflow in theupstairs area and that he wanted more air. suggesting he wanted the highest possibleamount of BTU'S my original suggestion was a 80.000 BTU his existing was a 100.000already so I gave him exactly what he wanted. those were his words to me exactly. Theylisted Vincent C[redacted] was the salesman and it was [redacted], all conversations werebetween [redacted] and Rich, bedside's emails that were being forwarded.
Rules of ThumbA simple way to calculate the appropriate furnace for your home is by using some rulesand guidelines based on your climate and square footage. Measure rooms throughoutyour home, and calculate the square footage. If you live in a moderate climate such asthe Pacific Northwest, you might only need 25 to 30 BTUs per square foot. In harsherclimates such as the Dakotas, up to 45 BTUs per square foot are appropriate. A 2,000-square-foot house would require 60,000 BTUs at the lower figure, or 90,000 at thehigher.
We feel we provided them with the equipment they wanted.Thank you,[redacted]