Tuffy Tire & Auto Service Centers Reviews (%countItem)
Tuffy Tire & Auto Service Centers Rating
Address: 4870 S 137th St, Omaha, Nebraska, United States, 68137-1624
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This business is not corporate owned. They would not rotate tires as part of a *** coupon offer from corporate website. When they called me on the car I asked if the tires were rotated and Tim said didn't need it they were all around the same 32 nds. So after not doing what I wanted done they tried to sell me a new fan belt to replace the one that was just three months old. Also said my transmission oil was dirty. It's all they could make up on my car. I confronted them in these issues. They still did not want to rotate the tires while it was there but the manager wanted me to drive back again and he'd do it. They also greased only three of the eleven grease zerts and their mechanic had to bring it back in and do it for the service tech. Then they left my personal keys in the console and didn't lock the doors. I would not use them again.
my oil change was overfilled,which resulted in oil all over my driveway,blown gasket,had to replace the alternator(because the oil dripped into it)
***,@9am I had an appt for an oil change & tire rotation on my *** w/102352 miles. over the next 2wks I smelled burning oil and noticed oil all over my driveway. My Husband checked and there was oil everywhere, it was 2 inches over the fill mark on the dip stick. I called,& *** wanted me to bring in back down. So on *** I stopped back @ Tuffy in *** @5pm. Within 5 minutes they had determined that my car had just started leaking oil due to the age & mileage. I tried to explain about the overfill to ***, but he would not listen. I filled out a customer service satisfaction survey. I did hear back from a *** who said the owner of Tuffy would be contacting me. After 3 weeks went by I emailed her and told her that my alternator went out due to the oil dripping into it. I received an email today from her *** that said that after looking into it more my oil change was done on the *** side of the building, that I need to contact them. Well here's the deal my receipt dated *** for an oil change says it was provided by Tuffy Auto Service Center!!! I feel I was treated differently because I am a woman. I am not stupid. Today *** I checked my oil and the dip stick is 1/2 to 3/4 and inch over the fill mark! This has caused a gasket to blow. Which has caused the oil leak. Which caused my alternator to go out ***. My father was a mechanic. I have consulted mechanics that have confirmed that an overfill of oil would lead to all of these problems.
I want my car fixed by reputable *** mechanic, not Tuffy Auto Service!
Hello
When *** came back in to see us and remarked the oil was over full I had My ASE Master tech check the oil level. the level on the dipstick was at full not overfull. He brought the dipstick in to show her she would not look at it.Then we offered to show her the oil trail down running down the engine block from the valve cover again she wouldn't look at it She said the her husband wanted to talk to me So I was handed her phone I said hello and immediately I was being sworn at and called names so I handed her the phone back the phone and had my tech pull out her car I dont treat Women different because More then 50% of my customers are women I also went on *** and zoomed in on her driveway and could see oil spots on her driveway and clearly it is before our service because all the trees are still green