Trusty-Step International

To Whom it may concern:Trusty-Step International received a letter and voice mail on Friday, May13, 2016, from the Revdex.com, RE: Complaint # [redacted] .Be advised that [redacted] will be removed from the mailing listasap.We are investigating how [redacted] got on to the listTo ourknowledge [redacted] data was not usedWe will look into thesituation to confirm that this is in fact the case, if this is not thecase then we will see that [redacted] data not be used again.It is possible that, if [redacted] works in one of our target markets ofthe Restaurant, Health Care or Hotel industry and she used the e-mailaddress, [redacted] at any time, in business, even once, forproduct or trade information, then that may be how [redacted] got on the list.We have no record of Ms [redacted] ever contacting us directly by telephoneor e-mail requesting that she be removed from the mailing listWe assumethat she does not want to have direct contact with usTherefore, pleasetell her we are sorry she received the e-mail and that we have takenaction as outlined above.Best regards, [redacted] Trusty-Step International [redacted] [redacted] [redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

To Whom it may concern:Trusty-Step International received a letter and voice mail on Friday, May13, 2016, from the Revdex.com, RE: Complaint #[redacted].Be advised that [redacted] will be removed from the mailing listasap.We are investigating how [redacted] got on to...

the list. To ourknowledge [redacted] data was not used. We will look into thesituation to confirm that this is in fact the case, if this is not thecase then we will see that [redacted] data not be used again.It is possible that, if [redacted] works in one of our target markets ofthe Restaurant, Health Care or Hotel industry and she used the e-mailaddress, [redacted] at any time, in business, even once, forproduct or trade information, then that may be how [redacted]got on the list.We have no record of Ms. [redacted] ever contacting us directly by telephoneor e-mail requesting that she be removed from the mailing list. We assumethat she does not want to have direct contact with us. Therefore, pleasetell her we are sorry she received the e-mail and that we have takenaction as outlined above.Best regards,[redacted]Trusty-Step International[redacted]