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TrueCare24.com

945 Ohlone Ave, Albany, California, United States, 94706-1980

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TrueCare24.com Reviews (%countItem)

I was really surprised on the quality of service. The customer service is excellent. They are accessible, quick, and I enjoy working with them.

TrueCare24.com Response • Sep 12, 2018

Thank you. We are here to help.

TrueCare24.com Response • Sep 19, 2018

Thanks, we are here to help

Working alongside people in need has always been an amazing experience, learning stories from their past and getting to know someone in need is heart warming and very fulfilling. I Have learned so much from the wonderful lady I take care of , immediately felt like family this isn’t a workplace it’s my second come ??

I registered with this company website about a year ago searching for a job as a professional healthcare provider with a certificate/license. Periodically I've been receiving text messages and emails about possible work/case availability because I registered on the website..I'm actually never got any job through it. It is not I'm unfortunate or unskilled or inexperienced. It just this company has weird way to connect you to the potential employer. It is sending you a vacant job offer with a phone # and asking you how much you want to get for a workday. Than its adding automatically some percent to your price amount and send it to the client to review. And...after some time, I guess a customer looking at a better price or some reviews, job searcher hopes to get a job... Nope... At this moment everything stops. Once, I got a real !! telephone call from a relative of a woman who needs a care. It was Ok except guy got nasty because I didn't follow his long stories about moving from one place to another and who is moving to whom. So that all.. my experience with true care 24. I think this business is a scam. I will go further and report this "true" care 24 company to everyone who prevents scammers or provides empty promises.

I have had nothing but a very positive experience with TrueCare24.

TrueCare24.com Response • Jul 17, 2018

thanks for your review. We are always here to help.

This has been a horrible experience and I would not recommend using TrueCare 24 as a referral source. I am only able to connect with customer service via email, they never answered the phone or returned calls. Since signing up 2 months ago, I have not received any referrals that are in my area. The only leads I ever received in my area were prior to my signing a contract. I did receive 2 referrals that were in another state and when I reported this, I stopped getting any referrals. I asked to cancel my contract and they asked me to send a copy, stating they did not have it. They did find it after a few days and quickly charged me for the 60 days that are required prior to cancellation. I should have known this was a scam following the possible referrals they send for you to try their services. I questioned their screening process and I was told they do ask questions to prevent wasting a businesses time following up on leads that cannot afford services, though in my experience this is not the case. DO NOT USE THIS SERVICE!!!

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Address: 945 Ohlone Ave, Albany, California, United States, 94706-1980

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