TrueBuild Corporate Credit Program Reviews (26)
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TrueBuild Corporate Credit Program Rating
Description: Business Credit Builder, Credit Services, Business Consultants
Address: 3345 Newport Blvd #205, Newport Beach, California, United States, 92663
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[redacted] and the team at TrueBuild Credit are great. The system really works if you take the time and follow the program. My business credit is growing and it has great credit scores. We are now at the point in getting big credit limits without using my SSN. [redacted] is so nice and helpful and I know the rest of the team know what they are doing by what companies to use and when. Thank you so much, [redacted]
I have a wedding photography business based in Southern California and have always used my personal credit for everything. I was looking for a solution that could take my business to the next level. Spending my own money to make more money was getting my business nowhere fast.
I started working with TrueBuild Credit - Corporate Credit Network and I love this company. They showed me how to leverage my business credit profile with net 30 accounts, vendor and trade lines, then working up to corporate credit cards and working capital. All the things about corporate credit I didn't know before.
TrueBuild Credit has shown integrity, commitment, vision, and intelligence. They have the industry experience that I need to move my business forward.
I would definitely recommend TrueBuild Credit to anyone looking to build business credit.
Review: I signed up to build my business with truebuild and they made a million promises and nothing came true. Their advertisement is a scam and they are a big scam. my business credit was never built according to their plan, I done everything they asked and finally I asked for a refund and they just disappeared and stopped returning my emails..to this day my business credit score still does not exist.Desired Settlement: I want a refund because I did not get what I was promised.
Business
Response:
Wow this is extremely unfortunate, especially considering that a trucking company, so long as they pay their bills on time, is one of the easiest types of companies to build credit on. There were over 100+ Visa's for limits of $10K+ approved this week for members that joined after you did. In regards to disappearing we have had the same number for about 7 years so that is rather silly, all you have to do is call. We could have identified which bills were not getting paid on time from your business that was causing you to not get approved whereas every other company that followed our simple program and advice has more CC cards than the know what to do with. Business credit is not a matter of does it work, or are we a scam. We are actually the only backend system with a proprietary True Build system and the only real company in the country that does what we do with a 20+ full time staff dedicated to client success. The hard part on our end is the simple concept that is if you open accounts like we do for you and pay those on time you will have good business cre3dit and open more accounts every month. There is nothing that stops any trucking company from getting a $25k [redacted] that has been a member so long other than actual bad business credit. We can fix it as I suspect we tried on your file probably several time over but we simply cannot force an owner to follow thru with that concept and there is nothing we can do. With that said as sometimes we cannot get through to a client as to the absolute certainty that this will be a waste of everyone time and money perhaps we missed going over that and can do better in the future insuring clients sign and understand that there is only one way a business can actually fail at building credit moving forward. In exchange for bringing it to our attention that we need to strive to do better there and educate and insure clients that have never had good personal credit perhaps understand this we can offer a one time refund and hope the best for you and your business. Please contact the same number you have had as a client that is answered by hundreds of clients everyday, year after year and ask for [redacted] and that Mike the owner wanted the aforementioned done as a courtesy for your frustrations in understanding how to build business credit and what was necessary. Unfortunate for both you, but as any business owner would understand the real loss and scam can oftentimes be the monetary cost involved to pay employees to help clients whom we cannot get to follow some certain steps due to a lack on our part I suppose to help understand how business credit is built, all that has to be done is pay bills on time and we can do the rest.
[redacted],
has been absolutely wonderful, she has been consistent with contacting me regularly setting appointments and meeting them. She has also been very persistent in her follow-up with me to make sure I meet all of the deadlines. All in all, it has been a great experience working with [redacted] and the TrueBuild team. Look forward to working with them for many years to come.
Review: THE COMPANY GUIDELINES AND POLICIES WHERE NOT FOLLWED. I CORRESPONDED WITH ALL THE STEPS TO RECEIVE A FULL REFUND OF PURCHASE. I WAS TOLD THAT THE GUY THAT MADE THE SALE DOESN'T WORK THERE AND THEY NEVER HEARD OF THEM. THEN THEY CHANGED CONTACT NUMBERS AND ADDRESSES.Desired Settlement: TO RECEIVE FULL REFUND OF DEBIT CARD PURCHASE.
Business
Response:
We here at Truebuild take all of our feedback very seriously
and take time to review each and every complaint for the best possible
resolution. In reviewing this particular
complaint it is evident that it is in everyone’s best interest to issue a
refund as the client has not been able to satisfy the program requirements which
is inclusive of buying from vendors on credit and then paying those bills on
time to build the credit files for the client’s company. Additionally, the client was often difficult
to reach due to his phone numbers not being in service or not having voicemail
set up. This added another layer of
difficulty in fulfilling our service guarantees as communication with the
business owner is imperative for success with our program. As for the claims that the company contact
information has changed, this is inaccurate.
The sales representative that the client did originally speak to has
taken another position closer to his home, however his phone extension was
merely reassigned to the new representative that took over his position. That being said, we are currently working
with the client to refund his payment.