Troy Transportation Moving & Storage Services Inc.

My experience with this company was terribleI wish that I had listened to my gut feeling and cancelled my move with themThey messed up the pick up date, and then told me that I had called them and requested the change; which I had not done! Thr movers who picked up my things didn't know how to fill out the paperwork and told me that a detailed list of my belongings wasn't necessaryI called every week for an update and to request the weight of my thingsI had to badger them for information, and was given conflicting stories depending on who I spoke withOne person claimed that my things wouldn't be weighed until they reached Ontario, another said that they had been weighed previously but that she didn't have access to the waybill because it was with the driverThe company claimed that my belongings weighed significantly more than I had estimatedI told them several times that I was concerned about thisThey offered to weigh my things again as long as I would pay them an extra $200, go back and forth with them to the scale, and as long as the scale was no more than half an hour from the drop off locationThe nearest scale was an hour away so that wasn't an optionAs my belongings were delivered I weighed each piece on my own scaleThe total weight was nearly lbs less than what they charged me for! Additionally, several boxes are missing; of course one box contained my electronicsI contacted the company to report the weight issue and the missing items and have been very disappointed with their responseThey offered me a $refund for the weight mix up, which is much less than they owe me, and have never satisfactorily addressed the missing boxes issueI am VERY dissatisfied with this company and very angry at being cheated! I do not recommend this company for any purpose!