TripLog

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:
We should not have had to go to the Revdex.com for a simple answer such as this; we've requested a refund and wish to discontinue service. We'd be happy with a pro-rated refund for the remainder of the year, even.Thank you-
Regards,
*** ***

Sat, Sep 17, 2016 at 2:07 PMCustomer Support (<Support[redacted]com) To: [redacted] HR <[redacted].com.>[redacted],We recently received a complaint letter from Revdex.com. Here is our answer,Please ask [redacted] to follow these steps. Open Triplog mobile app > menu (or More tab on...

[redacted]) > Account > Log out if you've logged in > enter the email and password > Log in > OK> Merge data with web. He only needs to do it once. Then you can see his trips data on your web portal.Please feel free to let me know if you have any other questions or concerns. I appreciate your business.Regards,Ted H