Triple S Services

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*** *** ** * *** To Whom It May Concern,This letter is in response to
a dispute reported to the Revdex.com by a customer of Triple 'S' Services, IncOur Company always appreciates feedback and having the chance to come to a Compromising resolution.The Customer in question misunderstood the terms of the agreement that was put into place to cover the rodent control for the propertyThey incorrectly thought that the service would be provided weekly on an indefinite basis, but the Service was sold with a weekly intensive service for the first few weeks in order to better alleviate the rodent population from the startAfter this intensive service the schedule was set to convert to a once per month basis.The Customer requested a refund in the amount of $They received Service visits between the months of May through SeptemberThe four rodent stations that were installed as part of the service are still in the possession of the customer and were a total cost of $These factors were considered when reviewing the dispute, and the customer was given the prorated refund amount of $in order to resolve the issue.Sincerely,Andrea B