Tri City Laundry Launderville

Initial Business Response /* (1000, 16, 2016/04/18) */
Upon review of video we noticed that the customer over loaded the machinesThe machines have a defense mechanism that has them shut off if they are over loaded so that the engine does not burn out
Initial Consumer Rebuttal /* (3000, 18,
2016/04/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept their response because the owner left me a viicemail saying that I could pick up my refund after laundry hoursWhen I finally got in touch with the owner, they denied being the owner and said I could call the number posted on the wall of their businessWhen calling that number I was forwarded to a voice recording and have not been able to receive my refund
Final Consumer Response /* (2000, 22, 2016/04/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Final Business Response /* (4000, 20, 2016/04/19) */
She has been issued a refund of $The refund had been issued more than a month ago but the customer refused to come in during the time our attendants were thereThe customer agreed to pick up the money at 5:pm today and I will be there personally