Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The "common hitch number I was told to order" is incapable of pulling a trailer which is why I purchased the item. The logic used by this greedy company to defend it's abusive practices is like analogous to a patient going to the dentist and saying the third tooth form the back hurts and when the dentist pulls it albeith the actual pain was coming form a tooth next to where the pain was felt, the dentist simply says well you said that one, because he was to lazy to do his job and investigate the issue. We all have a responsibility when we recommend an item or suggest a purchase. I certainly accept a part of the blame and as such a large part of the costs but the numerous penalties I was given are abusive and not common in any industry.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The "common hitch number I was told to order" is incapable of pulling a trailer which is why I purchased the item. The logic used by this greedy company to defend it's abusive practices is like analogous to a patient going to the dentist and saying the third tooth form the back hurts and when the dentist pulls it albeith the actual pain was coming form a tooth next to where the pain was felt, the dentist simply says well you said that one, because he was to lazy to do his job and investigate the issue. We all have a responsibility when we recommend an item or suggest a purchase. I certainly accept a part of the blame and as such a large part of the costs but the numerous penalties I was given are abusive and not common in any industry.
Regards,
[redacted]