Treasure Valley Exteriors

My business, ***, hired Treasure Valley Exteriors to complete three jobs at our business. Two out of the three jobs that we hired them for were either done negligently or were not completed at all. The first job we hired them to do was to "remove tile from low slope porch in back- tear up 4 ft beyond transition to seal best possible way- recover with TPO- reflash chimney bases." What they actually did on October 18th, 2019 was remove the tile from the low slope porch in back and recovered the area with TPO, but they failed to tear up 4 ft beyond transition and also failed to reflash the two chimney bases. When we discussed this with the company they first lied and said that they had reflashed the chimneys and then a couple days later admitted that they had not reflashed them, but didn't think they needed to be reflashed after all. We agreed on November 3rd, 2019 that we would not pay the full amount of $2,500 because of the incomplete job and they would keep our down payment of $1250. On November 9th, 2019 we noticed leaking on our ceiling from the area that they repaired and contacted them about refunding the $1250 for failing to fix the problem. The second job we hired them to do was on November 5th, 2019 when they installed our front door. When we discussed the job, we indicated multiple times that the door needed to be ADA compliant and we needed to have less than 0.5 inches rise above the floor. After he installed the door, we noticed that there was approximately 1.5 inch rise above the floor. A separate company that we hired informed us that the metal plate used at the bottom of the doorway is not used for wheelchairs and if we want our doorway to be ADA compliant, we would need to install a new metal plate at the bottom. They also stated that the metal plate that had been installed was flimsy. We have hired a separate company to install the correct metal plate and fix additional errors.

T.V.E. came out and put a roof on my moms house, after canceling twice then stated this will only take 2 days and in all it took 4 days. He had help that didn't speak English so I could not communicate with anyone. They left their dump truck in front of my garage that leaked diesel fuel all over my driveway and in the road and has refused to clean up their mess and I was holding a payment until the job was done. Well after a few days treasure valley called my realtor and told them lie after lie that I owed them 1500.00 for a roof replacement which is a lie. Then after I paid for all the materials the workers took it on them self to change the materials I paid for and put something else on my flat roof and walked away with my materials that I paid for. They also ordered the wrong materials that I was stuck with. I figured the cost of what was taken and I came up with about 700.00 and I want these back or I want them to take the cost off of my deductible of a thousand dollars that I am in contract with them and I have paid my payment on time. I was threatened buy he owner, and the company did not finish the job after asking them three times. This company has not held up to their part of the contract which in the contract that they will clean up every piece of roofing material, all nails and shingles. right before the roof was on I had stepped on a nail in the middle of my yard that came from the roof. So as of now, the job is still not complete from this company. And to make things worse the owner called my realtor and told them he was going to put a mechanics lien on my house. well now he has cost me 3000.00 because the realtor can not sell a house with a lien on it. This company lies, said they would be on the job at 730am and they didn't show till 10am. they were asking me to buy them beer, well I don't even drink why should I buy them beer. I personally think he has people working for him that are not legal immigrants they could not understand or speak English.

I hired Treasure Valley Exteriors to paint my house. They quoted me $10,000 and told me it would look "awesome". Their brochure says, "Our craftsmen take the time to properly prepare your painted surfaces by removing loose paint, priming bare material and caulk/sealing where appropriate." They did some scraping but not to the extent I would expect professionals would. They did NOT prime. They did caulk some areas but again, certainly not up to professional standards. Because the prep was not done very well, the paint didn't look good. They tried to blame my raw wood. They also tried to bribe me by saying they would put siding on one small area that they didn't do a good job on if I would give them a good review. At first I was excited at the thought of getting some siding put on, but then over the next couple days I noticed all of the flaws. They missed several areas. The previous paint color shows through. Some areas are peeling. They painted my garage windows and dryer vent shut. They sent me an invoice & the email said I could avoid late fee's if I pay the invoice in 1 day. I didn't want late fee's so I paid it. They told me told hold back $500 until the siding was finished. After thinking about the terrible job, I told them I didn't want the siding. I didn't want to lie & give a good review where one was not warranted. I asked them to come back & fix the problems. They didn't put any effort in when they came back. In fact the foreman that came back told me they don't caulk holes when I showed him areas I was unhappy with. The job was not completed to my satisfaction. It was not "awesome" as promised. Now they won't return calls or texts. I'd like my money back so I can have a professional come in & do it right. My neighbors had their second property painted, same size for less than 1/2 that amount & the company they used did a great job. My neighbors pointed out all of the flaws & what an awful job Treasure Valley Exteriors did.

I could copy and paste the first 1/3 of the review made by Cami J. below and that would basically sum up our experience as well. We have made several updates to our home so far this summer, utilizing several contractors for the various types of work, and TVE was the company we chose for our siding repair. Five different people came out to look before they even ORDERED the materials, and that was over the course of 3 months and after we had paid an initial $500 for materials. Multiple phone calls, emails and texts went unanswered and at one point we were told that the first estimate should have been three times more.
Here is the response from the owner when we got our final bill which was higher than expected:
"Almost NO ONE even wants to perform these small jobs— but we do, in order to find a potentially happy customer we could serve later for Whole House Roofing, Siding or Windows. Those jobs keep us in business so that we could do this tiny job for you."
I can't imagine the problems we would have if they were to do a "big" job for us. We are glad to be through with them and would not hire them again.

We found everyone very helpful and knowledgeable. We needed a new roof on our sunroom and better windows also. Max came out and gave his honest assessment of the roof and the old windows and what was needed to keep heat in and the room comfortable.
The work was done promptly, and we were kept updated all along the way. The area was kept clean and all old material was taken away.
We now have a new roof that doesn't leak and new triple pane windows.
I would highly recommend them and would use them again.

Hired Treasure Valley to replace roof, repair siding, replace gutters, vent covers, and repair damaged windows, all from hail. Signed on May 4th. Mr Shane *** was the reprentative who came to our home seeking work. We did no solicit him. For weeks he promised to come repair siding. The roof was done more than a month ago. After failing to come out each week, he now said he has no crews, but can fix the gutters. Again this went on for weeks. He even said he’d come out. He then said he hired a crew and they no showed. He then said go check, I gave you a great price, you won’t find anyone who can do gutters at what I quoted you. Yeah, it is now August. You quoted in May. I texted him that we only wanted dates or we have to,go Revdex.com and small claims. His text and I quote, is “how about you go *** yourself”. Later in another text he says, I’ll let your insurance company know they got invoiced for something less than what they paid for that’s fraudulent good,luck”. What is this? He is the one then who billed for work he never did. His company is,fraudulent. In another text, “Maybe we should meet some place face to face and come to an agreement.” What kind of company says these crazy things? And we paid $425 for an extended warranty for the roof and have received nothing. No warranty.

They completed less than half of the contracted work. But they insist on full payment.

They took a look at the job, gave me several options, we came to a final option, and followed through exactly as we planned it. I was very happy with the work.