Travel Set Go

This is in
regards to reservation #***?The guest was unhappy with the accommodations
because they did not meet her expectationsOur team tried reaching
out to her
to assist with a refund or relocation but she was upset and disconnected the
call without really letting us help herShe reached out a few days later
asking for her money back so we reached out to our vendor to further assist
with this requestPost travel request can take anywhere between
5-10 business days depending on the issue and member was upset about the
time frameUltimately we were able to verify the refund with the hotel as well
as the vendor and were able to return all her funds by 4/14/