Travel Auto International, Inc.

Dear Ms. [redacted]: Please accept this letter in response to an inquiry you made to the Revdex.com (Revdex.com). In your letter you expressed concern regarding an appraisal completed for your home as a part of your mortgage refinance process. We apologize that this appraisal...

did not meet your expectations. I understand that you spoke with your loan officer, Tim Lamont, regarding the completed appraisal and expressed some concerns and inaccuracies contained on the report. We spoke with the appraiser and addressed these concerns. They made changes to the appraisal and mailed an updated one to your home address. We hope the updated appraisal addresses your concerns and inaccuracies originally stated in your complaint. Please continue to think of your Credit Union first for all of your financial needs. We look forward to helping you and your family to meet and exceed your financial goals. It is Virginia Credit Union's pledge to exceed our members' expectations and deliver the highest level of service possible. If we can be of further assistance please contact us at the numbers listed above. Tim K[redacted] Vice President Member Services