Tranquility Labs LLC

I found a screen print of my order with Tranquility Labs on the complaint ( [redacted] ) I filed earlier this eveningMy Tranquility Labs Order # [redacted]

This customer gave an invalid address and the [redacted] tried to deliver their orderAfter a failed attempt, the [redacted] asked the customer to arrange a time to pick up and/or deliver the packageThe customer chose to ignore the ***Therefore, we refunded the customer and told them that all orders must be delivered with the ***If the customer wants product from us, they must talk to the ***We cannot control the ***' processWe simply create the product and the [redacted] handles all shippingAs a courtesy, we refunded the ordered to the customer, even though it went against our policy: a customer can receive a refund if they return their orderThis customer blatantly chose not to try to get their package; therefore it will be returned to our company in the next 3-weeks

This customer gave an invalid address and the [redacted] tried to deliver their order. After a failed attempt, the [redacted] asked the...

customer to arrange a time to pick up and/or deliver the package. The customer chose to ignore the [redacted]. Therefore, we refunded the customer and told them that all orders must be delivered with the [redacted]. If the customer wants product from us, they must talk to the [redacted]. We cannot control the [redacted]' process. We simply create the product and the [redacted] handles all shipping. As a courtesy, we refunded the ordered to the customer, even though it went against our policy: a customer can receive a refund if they return their order. This customer blatantly chose not to try to get their package; therefore it will be returned to our company in the next 3-4 weeks.

I found a screen print of my order with Tranquility Labs on the complaint ([redacted]) I filed earlier this evening. My Tranquility Labs Order # [redacted].