Traeger Wood Pellet Grills

Poor quality build. Spent over $1000 on a grill, used it 1 time went to use it again and the thing started on fire. Didn't even have the grill for a week.

Poor quality build. Spent over $1000 on a grill, used it 1 time went to use it again and the thing started on fire. Didn't even have the grill for a week.

My Traeger pellet smoker grill was dropped on end crushing the pellet hopper, fan and motor when delivered. Delivered 06/10/19, pro series 22, mod# TFB57PUBO-1808-Fn-00248. Unit dropped on hopper during shipping or delivery, crushing hopper bin and electronic controls. Traeger insists on sending a new hopper and requiring me to make repairs. I paid for a brand new undamaged unit and want them to pick up this wreck and deliver the the new unit I paid for. For the money they get for their grills you shouldn't have to settle for rebuilding them yourself. I will not, and no one should have to stand for this.

My Traeger pellet smoker grill was dropped on end crushing the pellet hopper, fan and motor when delivered. Delivered 06/10/19, pro series 22, mod# TFB57PUBO-1808-Fn-00248. Unit dropped on hopper during shipping or delivery, crushing hopper bin and electronic controls. Traeger insists on sending a new hopper and requiring me to make repairs. I paid for a brand new undamaged unit and want them to pick up this wreck and deliver the the new unit I paid for. For the money they get for their grills you shouldn't have to settle for rebuilding them yourself. I will not, and no one should have to stand for this.

My Traeger pellet smoker grill was dropped on end crushing the pellet hopper, fan and motor when delivered. Delivered 06/10/19, pro series 22, mod# TFB57PUBO-1808-Fn-00248. Unit dropped on hopper during shipping or delivery, crushing hopper bin and electronic controls. Traeger insists on sending a new hopper and requiring me to make repairs. I paid for a brand new undamaged unit and want them to pick up this wreck and deliver the the new unit I paid for. For the money they get for their grills you shouldn't have to settle for rebuilding them yourself. I will not, and no one should have to stand for this.

If I could leave a 0 star rating I would leave that. I have read some of the other reviews on Traeger grills and the same thing has happened to me and my husband. Our grill caught on fire and singed his hair and they basically did not care. Their customer service is basically the worse I have ever dealt with. All we wanted was a little support or help. I will mention our smoker was just over 3 years old, but when you spend the price Traeger charges and you keep up with all the maintenance I would think they would be a little sympathetic, or at least a little nice. The people we spoke with include Casey, Danielle on the phone, Luis on email. They did nothing for us and quite frankly I should of fought harder but just gave up. This could of burnt our house down. I am so frustrated with Traeger wood pellet grills and the lack of support they offer. I am also disappointed in the people they have representing their company.

If I could leave a 0 star rating I would leave that. I have read some of the other reviews on Traeger grills and the same thing has happened to me and my husband. Our grill caught on fire and singed his hair and they basically did not care. Their customer service is basically the worse I have ever dealt with. All we wanted was a little support or help. I will mention our smoker was just over 3 years old, but when you spend the price Traeger charges and you keep up with all the maintenance I would think they would be a little sympathetic, or at least a little nice. The people we spoke with include Casey, Danielle on the phone, Luis on email. They did nothing for us and quite frankly I should of fought harder but just gave up. This could of burnt our house down. I am so frustrated with Traeger wood pellet grills and the lack of support they offer. I am also disappointed in the people they have representing their company.

If I could leave a 0 star rating I would leave that. I have read some of the other reviews on Traeger grills and the same thing has happened to me and my husband. Our grill caught on fire and singed his hair and they basically did not care. Their customer service is basically the worse I have ever dealt with. All we wanted was a little support or help. I will mention our smoker was just over 3 years old, but when you spend the price Traeger charges and you keep up with all the maintenance I would think they would be a little sympathetic, or at least a little nice. The people we spoke with include Casey, Danielle on the phone, Luis on email. They did nothing for us and quite frankly I should of fought harder but just gave up. This could of burnt our house down. I am so frustrated with Traeger wood pellet grills and the lack of support they offer. I am also disappointed in the people they have representing their company.

Bought one worked for one time. Customer service was awful thankfully retailer did what traegar would not and returned grill and bought a different brand.

Bought one worked for one time. Customer service was awful thankfully retailer did what traegar would not and returned grill and bought a different brand.

Bought one worked for one time. Customer service was awful thankfully retailer did what traegar would not and returned grill and bought a different brand.

Before you buy I suggest you check the internet on complaints involving TraegerI made the $mistakeI have had nothing but control problems with my grill, especially at the degree settingI am getting temperature swings of degrees plusTraeger has sent me a new controller, draft hood, induction fan, and fire pot to no availI have spent countless hours on the phone with countless reps including two supervisorsTraeger has come out with a new controller called the control pro, that claims temperature control at plus or minus degreesMy take on the new control pro controller was developed because their older controllers had issues, then why have they not sent me a control pro controller I have also have customer service reps acknowledge they have a temperature control problem especially at the settingNote their are numerous recepies at the temperature which will not cook in the stated timeBefore you decide to buy a Traeger do your research, I believe their are much better choices out their

Before you buy I suggest you check the internet on complaints involving Traeger. I made the $1000 mistake. I have had nothing but control problems with my grill, especially at the 225 degree setting. I am getting temperature swings of 70 degrees plus. Traeger has sent me a new controller, draft hood, induction fan, and fire pot to no avail. I have spent countless hours on the phone with countless reps including two supervisors. Traeger has come out with a new controller called the control pro, that claims temperature control at plus or minus 15 degrees. My take on the new control pro controller was developed because their older controllers had issues, then why have they not sent me a control pro controller. I have also have customer service reps acknowledge they have a temperature control problem especially at the 225 setting. Note their are numerous recepies at the 225 temperature which will not cook in the stated time. Before you decide to buy a Traeger do your research, I believe their are much better choices out their.

Before you buy I suggest you check the internet on complaints involving Traeger. I made the $1000 mistake. I have had nothing but control problems with my grill, especially at the 225 degree setting. I am getting temperature swings of 70 degrees plus. Traeger has sent me a new controller, draft hood, induction fan, and fire pot to no avail. I have spent countless hours on the phone with countless reps including two supervisors. Traeger has come out with a new controller called the control pro, that claims temperature control at plus or minus 15 degrees. My take on the new control pro controller was developed because their older controllers had issues, then why have they not sent me a control pro controller. I have also have customer service reps acknowledge they have a temperature control problem especially at the 225 setting. Note their are numerous recepies at the 225 temperature which will not cook in the stated time. Before you decide to buy a Traeger do your research, I believe their are much better choices out their.

Before you buy I suggest you check the internet on complaints involving Traeger. I made the $1000 mistake. I have had nothing but control problems with my grill, especially at the 225 degree setting. I am getting temperature swings of 70 degrees plus. Traeger has sent me a new controller, draft hood, induction fan, and fire pot to no avail. I have spent countless hours on the phone with countless reps including two supervisors. Traeger has come out with a new controller called the control pro, that claims temperature control at plus or minus 15 degrees. My take on the new control pro controller was developed because their older controllers had issues, then why have they not sent me a control pro controller. I have also have customer service reps acknowledge they have a temperature control problem especially at the 225 setting. Note their are numerous recepies at the 225 temperature which will not cook in the stated time. Before you decide to buy a Traeger do your research, I believe their are much better choices out their.