Trader Tims

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I have indeed followed the correct procedures for moving/check outAll belongings where removed, the room was thoroughly cleaned, returned my key, and checked out with the housing inspection director, which was (***) at the timeI was also told to do thatAnd I did not recive any copy of the assessmentAnother thing is, I have a typed letter from the Virginia University of Lynchburg, that says I cannot eat in the Cafe and if I do I will be fined, this was a warning(Paper will be attached) lastly I moved out before January 29th because this is my birth date and I have a witness to proveIn conclusion I have done everything required in the manual which I have a copy of ; to move off campus, therefore there is no reason for this conflict

Please find the response to the complaint in question below Thank YouThe student in question occupied a room on campus with another student (roommate) for the Fall semester At the end of the Fall semester (December 8, 2017) the roommate notified the Housing Department, that she would not be returning for the Spring semester She relinquished her key and was properly checked out of the dormitory The student in question left her personal items in the room and maintained possession of the room key during the holiday break On January 8, students returned to Virginia University of Lynchburg for the beginning of the Spring semester On January 11, the Housing Department did dormitory room checks to verify campus dorm residence and there was personal property still remaining in the student in questions room and she was seen in the building, thus was considered to be an on campus student On January 17, the student in question surrendered her key to the Housing Department stating that she never occupied that room after returning from the fall semester After meeting with the Housing Department and disagreeing with their documentation the student in question threatened the Assistant Housing Director " of what she was going to do to her" The student in question was reprimanded for her threat and is currently on probation [redacted] Student Affairs Director

The student in question received and signed for the Residential Living Manual. *** *** checked into housing for the Spring semester and was assigned a room. January 29, *** submitted his key to housing. Student did not follow the proper check out procedures
In *** statement concerning getting permission from the Financial Aid and the Admissions Office are not the proper individuals or offices that he needed to talk with concerning Housing. They did not assign him a room or relinquished a room key to himHe dealt directly with the Housing Office. We do not have a Mr*** employed in the Admissions Office. Students' account was charged for room and board at the beginning of the semester. We have informed the student that they may move back on campus in their assigned room and they are still allowed to eat all meals in the dining hall although they are living off campus.There were other students who did not follow the proper Check-Out procedures from last semester and were charged for Room and Board as well, however those students have returned back on campus to their original room assignments
* *** *** *** ** *** *** *** *** ** *** *** ** *** ** ** *** *** *** *** *** *** ** ** 434-229-0488.CHECK-OUT PROCEDURES: When residents leave their room, move to another room, withdraw from school, are suspended, or terminated from the dormitory, they must check out properlyAt the conclusion of each semester, students are required to vacate the building within hours after their last exam or by the designated time on the final dayStudents who have been terminated or released from their residence hall commitment must vacate the hall within hours after the student has received written notification or by the designated time givenIt is the student’s responsibility to complete the check out procedure properlyStudents are not permitted to reside in the dormitory during the break periodsAny person who has gained illegal access to the dormitory when it is closed will be subject to disciplinary and/or legal actionFor check-out please follow these guidelines: 1. The student is required to remove all personal belongings from the room. The resident students are responsible for conducting a complete and thorough cleaning of their rooms. 2. Students are required to return room and mailbox keys. 3. Each student must check out with the Housing Inspection Director. 4. The room shall be checked for cleanliness and property damageThe cost of repairs for property damage will be charged to the occupant. 5. Any discrepancies found during final inspection will be annotated and assessed for charges to the student’s accountThe student will receive a copy of the assessment. 6. Any possessions left in the rooms will be discarded. 7. Students who break their residence contract and move out of the residence hall prior to the end of the school year must also check-out. Thank you! *** *** *** ***

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
I have indeed followed the correct procedures for moving/check out. All belongings where removed, the room was thoroughly cleaned, returned my key, and checked out with the housing inspection director, which was ([redacted]) at the time. I was also told to do that. And I did not recive any copy of the assessment. Another thing is, I have a typed letter from the Virginia University of Lynchburg, that says I cannot eat in the Cafe and if I do I will be fined, this was a warning. (Paper will be attached) lastly I moved out before January 29th because this is my birth date and I have a witness to prove. In conclusion I have done everything  required in the manual which I have a copy of ; to move off campus, therefore there is no reason for this conflict.

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Please find the response to the complaint in question below.  Thank YouThe student in question occupied a room on campus with another student (roommate) for the Fall semester.  At the end of the Fall semester (December 8, 2017) the roommate notified the Housing Department, that she...

would not be returning for the Spring semester.  She relinquished her key and was properly checked out of the dormitory.  The student in question left her personal items in the room and maintained possession of the room key during the holiday break.  On January 8, 2018 students returned to Virginia University of Lynchburg for the beginning of the Spring semester.  On January 11, 2018 the Housing Department did dormitory room checks to verify campus dorm residence and there was personal property still remaining in the student in questions room and she was seen in the building, thus was considered to be an on campus student.  On January 17, 2018 the student in question surrendered her key to the Housing Department stating that she never occupied that room after returning from the fall semester.  After meeting with the Housing Department and disagreeing with their documentation the student in question threatened the Assistant Housing Director " of what she was going to do to her" .  The student in question was reprimanded for her threat and is currently on probation.  [redacted]Student Affairs Director