Town Center Travel, Inc.

This matter is currently going through the legal process and therefore I can not comment too much on the case.  Ms. [redacted] was notified of this approximately 1.5 hours prior to us receiving this complaint.We are making one last attempt to reach a solution with the customer on March 30th. ...

We attempted to inspect the property with her on March 22nd but Ms. [redacted] refused to let representatives of our company enter the premises.  If we can not reach a settlement on March 30th the legal process will continue.[redacted]
NEW Restoration Services, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]We had a conference call March 17, 2017 which I demanded to get this complete.March 22nd @ 9am  I was susposed to meet Ms [redacted] and [redacted] Loch at the property.  At 9:30 am [redacted] and another company rep arrived.  This company rep is not allowed on my property and they were well aware of the issues.  She did not advise me she wasn't coming because I would have rescheduled.  We were to go over scope.  She did not return my email or call and told Ginny to put lien on house.March 23rd I reached by cell and something came up sent someone in place.  She was very well aware that it was to be her.  The repairs to the house are not complete.  very easy to see that. I have been telling them this since before it failed inspection the 1st time 9/22 and then again in Nov.  
Regards,
[redacted]