Tow Pac Inc.

We purchased to trike kit with reverse for a ultraThe reverse kit did not fitI called and talked to them and they suggested I make new spacers to get the reverse motor away from the tireI made spacers to get it away from the tire 1/8th of an inchwith gear wobble, the small gear does not stay meshed in the large gearnow a few months later the company failed to resolve the issue and reverse don't workWhen purchasing a bolt on kit for a particular bike that should be all that needs to be done is bolted on with no modificationsThey do not stand behind their warranty which states "Free from defective workmanship and materials and agrees that it will, at its option either repair the defect or replace the defective product for the period of year from the date of original purchase"it was defective at installation and they never offered repair or replacement