Total Trivia Inc

Hello [redacted],We're happy to close the account if that is your wish - just email [email protected] and we can do that for you.When I spoke on the phone with you last week it seemed like everything was ok and that you understood we were trying to help get your payments working. No payments were rejected by us, it was the financial institution who owned the prepaid card.We noticed up to 8 duplicate accounts under a variety of names such as [redacted]2, [redacted]0513, [redacted]281. We assumed you were also the owner of these and so we contacted you to find out which account you wanted to keep open (since no user of Total Trivia is allowed more than one account).I'm sorry that the above has upset you. As I said on the phone, we are completely on your side here and we want you to be able to play Total Trivia! Your account is open, and provided you can try another payment method that works for you. PayPal is usually a safe bet.As always we are available at [email protected] if you need anything and I'd be very happy to call you again if you prefer - just let us know.