Two years ago I hired Curtis for the entire scope of landscaping our residence The work was slow, communication was slow, but the quality in general was good However, he sub-contracted the fencing and the gates have never closed properly Despite numerous promises over the past two years to repair the fence, it is still not fixed I was charged $for the two gates - which is an extremely large sum for two gates The problem is children or other small people can't close the gate The neighbours kids will toss a ball over, open the gate to come get it, then are unable to close it Then I let my dog out not knowing the gate is open, and he runs out onto the street I could go out and fix the issues, but then I want my $1400+GST backA week ago I notified him that I would leave this review without a refund or repair Next week I am filing a civil suit For all the good work he has done, to let such a very small thing, probably a minute fix, grow to such a dissatisfied customer is a poor business decision
Two years ago I hired Curtis for the entire scope of landscaping our residence The work was slow, communication was slow, but the quality in general was good However, he sub-contracted the fencing and the gates have never closed properly Despite numerous promises over the past two years to repair the fence, it is still not fixed I was charged $for the two gates - which is an extremely large sum for two gates The problem is children or other small people can't close the gate The neighbours kids will toss a ball over, open the gate to come get it, then are unable to close it Then I let my dog out not knowing the gate is open, and he runs out onto the street I could go out and fix the issues, but then I want my $1400+GST backA week ago I notified him that I would leave this review without a refund or repair Next week I am filing a civil suit For all the good work he has done, to let such a very small thing, probably a minute fix, grow to such a dissatisfied customer is a poor business decision