Total Flooring, LLC

Date: Fri, Dec 18, at 2:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania complaint #***.To: "[email protected]" We acclimated the *** that he bought from California for a weekHe knew it was a product problem,
not installationIt's been over a year and were still trying to work with himThe fact about writing an entire novel and stating we didn't call him back is completely falseHe refused to let us the house in spring and waited until nowI'm guessing because *** *** isn't stepping up to their faulty productSince this incident, we now refuse to install anything we don't sellI'll call tomorrowThis is out of our warranty guidelines by his delays and we are still trying to help out DerekWe are a fantastic, stand up companyHe going to these lengths because he's asked us to now purchase new *** for the home and wants "it to be a different manufacturer" ?? Thank you, Chad D***
Chad D*** LEED GAPresident Total Flooring

Date: Fri, Dec 18, 2015 at 2:08 AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania complaint #[redacted].To: "[email protected]" <[email protected]>We acclimated the [redacted] that he bought from California for a week. He knew it was a...

product problem, not installation. It's been over a year and were still trying to work with him. The fact about writing an entire novel and stating we didn't call him back is completely false. He refused to let us the house in spring and waited until now. I'm guessing because [redacted] isn't stepping up to their faulty product. Since this incident, we now refuse to install anything we don't sell. I'll call tomorrow. This is out of our warranty guidelines by his delays and we are still trying to help out Derek. We are a fantastic, stand up company. He going to these lengths because he's asked us to now purchase new [redacted] for the home and wants "it to be a different manufacturer" ?? Thank you, Chad D[redacted]
Chad D[redacted] LEED GAPresident Total Flooring