Thank you for bringing this to our attention. After reviewing the situation her original agreement did require a cancellation fee because she was in a 12 month commitment. However, at the time of cancellation it was not brought to my attention that this was a serious concern for Miss [redacted]. Please...
inform Miss [redacted] that I would be more than happy to help resolve this issue for her and facilitate the best possible experience for as a member at Planet Fitness Mack Road.
Thank you for bringing this to our attention. After reviewing the situation her original agreement did require a cancellation fee because she was in a 12 month commitment. However, at the time of cancellation it was not brought to my attention that this was a serious concern for Miss [redacted]. Please...
inform Miss [redacted] that I would be more than happy to help resolve this issue for her and facilitate the best possible experience for as a member at Planet Fitness Mack Road.
Hello, I have cleared her balance, so as of now she does not owe anything. If you have any questions please let me know. Thank You!
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.