I ordered a watchband online with phone consultation on which product would fit my watch modelReceived product promptlyWatchband end fittings did not fit my watch properlyAfter corresponding with company, Company President emailed me to return watchband for a refundI didCustomer Service mailed the watch back to me saying their policy was no refundsI mailed it back to them, where it remainsCustomer Service now says I damaged the watchbandI did notBottom line: product was beautiful, but did not fit my watch
I ordered a watchband online with phone consultation on which product would fit my watch modelReceived product promptlyWatchband end fittings did not fit my watch properlyAfter corresponding with company, Company President emailed me to return watchband for a refundI didCustomer Service mailed the watch back to me saying their policy was no refundsI mailed it back to them, where it remainsCustomer Service now says I damaged the watchbandI did notBottom line: product was beautiful, but did not fit my watch