I took my Freightliner Cascadia in to *** of TOS Road Services for repairs on 2020-07-18. *** called me to tell me the repairs were finished. I paid *** $2500.00 & picked my truck up on 2020-07-21. The next day, 7/22, my truck was having the same issues that *** was supposed to have repaired. *** said he would take care of it. This went on for the next several days with the repairs never being completed. On 2020-07-29, I informed *** he was fired for incompletion of repairs & that I wanted a refund. I contacted *** once a day via text message for 3 days, (28th, 29th, & 30th of July 2020) about receiving my refund & *** never responded in any manner. He completely blew me off. I took my truck to another company for repairs & ended up paying $3607.30 for not only the original repairs that were needed, but also for additional repairs due to ***'s negligence. *** never provided me with a receipt as he stated he was out of them & that he would get one to me after he purchased some more, which he never did. I do have the receipt from the second shop showing the repairs made & the cost. My truck returned to work in the evening on 2020-08-01. That is a total of 15 days of missed work.
I took my Freightliner Cascadia in to *** of TOS Road Services for repairs on 2020-07-18. *** called me to tell me the repairs were finished. I paid *** $2500.00 & picked my truck up on 2020-07-21. The next day, 7/22, my truck was having the same issues that *** was supposed to have repaired. *** said he would take care of it. This went on for the next several days with the repairs never being completed. On 2020-07-29, I informed *** he was fired for incompletion of repairs & that I wanted a refund. I contacted *** once a day via text message for 3 days, (28th, 29th, & 30th of July 2020) about receiving my refund & *** never responded in any manner. He completely blew me off. I took my truck to another company for repairs & ended up paying $3607.30 for not only the original repairs that were needed, but also for additional repairs due to ***'s negligence. *** never provided me with a receipt as he stated he was out of them & that he would get one to me after he purchased some more, which he never did. I do have the receipt from the second shop showing the repairs made & the cost. My truck returned to work in the evening on 2020-08-01. That is a total of 15 days of missed work.