TopCashBack USA Inc

Complaint: [redacted]
I am rejecting this response because:
I have already sent several emails to [redacted] and contact[redacted] at no avail. 
Regards,
[redacted]

Hi there,We are sorry to hear you cannot access your TopCashback account, please send an email to [redacted] entitling the email 'Cannot Access Account' from your registered TopCashback email address and this will be looked into for you.Once again, we apologize for any...

inconvenience.Thank you and best wishes,TopCashback Support.

Hi there,We have had a look into this and can see you lodged two missing cashback claims for one order, we mentioned to you on your claim that one order cannot be eligible for two different offers we had on site. You have received the $30.00 cashback for the 'Additional Phone Line' offer we had on...

site. We can see you are also trying to claim for the offer 'New Device Payment Activations', this offer is only eligible for New [redacted] Wireless Accounts, you have mentioned to us you did not have a new account when activating additional phone lines, so you are not eligible for this offer.We are sorry for any frustration caused, all the information you need has been explained to you on your missing cashback claims.Many thanks,TopCashback Support.

Complaint: [redacted]
I am rejecting this response because:I filed this complaint more than one month ago, and the representative from TopCashBack asked me to send email to them and they will contact me. However, they didn't have any response until today!!!!! I called their custom service, but they always let me wait !!!!!I am extreme angry at this company !!! I want to file this complaint again, how can I do that?Thanks
Regards,
[redacted]

Hi there,Please can you confirm the TopCashback account is for the email address [redacted] We cannot see any claims have been lodged under this account.Please do lodge a claim so we can recover the cashback for you.Many thanks,TopCashback Support.