Top Notch Roofing & Construction

First let me preface this by stating that the owner of Top Notch Roofing has always been responsive. I used Top Notch services to replace my roof because I had leaks in my garage. I chose the company because of my contact with a gentleman name Joe who was great to work with. He explained the process very well and I had no issues with him. I should've taken it as a warning when Joe was no longer my contact as he had left the company literally a week after I started the paperwork to get the roof replaced. None-the-less I proceeded to have them replace the roof.

After a full roof replacement, I smelled mildew in my garage after it rained one day. I suspected there was issue with the replacement so I called the owner and he came out to check. The next day or two his crew replaced a few shingles. I don't believe any water testing was done at that time. Some weeks after, it rained again and I noticed staining on my guest bedroom ceiling as well as the smell of mildew in my garage. I called the owner and his crew again replaced a few shingles. No extensive testing to identify the problem was done. They fixed the guest bedroom leak but after some days the garage still had the same leaking issues. I called the owner again, and he said he was committed to finding the issue. A two man crew came, removed a portion of the roof valley and mentioned to me that the problem is not the roof but the siding. They replaced the shingles but told me I had to find someone else to replace that part of the siding. Fast forward to now. After 3 times of having them replace shingles (no testing) and having a company replace a small section of the siding, issues still persist. Water is still leaking in my garage.

I called a few other roofing companies and they ALL came out and gave me their honest opinion. From their expertise, Top Notch Roofing hasn't done a good enough job. They should be doing all they can to find the exact issue and address it; in other words I should not have to get another roofing company involved.