Top Nails

The customer came in to get their nails done on February 18, 2020. Before doing their nails, they showed the manicurist what design was wanted and was informed that the price was $55 prior to doing the customer's nails. The customer was OK with the price and got their nails done, then left the same day with no complaints about the pricing or design. The customer claims that their nails fell off within one day, but returned two days later on February 20, 2020 to demand their money back. The manicurist has never had any customers complain about all nails falling off within one day, so he wasn't able to give the customer a refund. If the customer were to ask the manicurist to redo their nails the first day that they allegedly fell off, he would have re-done them, but the customer only came in to demand their money back two days later. The customer also falsely accuses the manicurist of yelling, cussing, and kicking them out of the shop. There are actually witnesses and camera footage of the customer exiting the nail salon at their own will and throwing the salon's business sign to the side of the sidewalk (which almost hit a bystander that was walking by).