Too Quicks German Auto Service Inc

THANK YOU FOR SENDING ME  [redacted] COMPLAINT. I DID TELL [redacted] I WOULD CALL HIM BACK AND DO THE REPAIRS ON THE SPARK PLUG. HE AND I TALKED OVER THE NEEDS AND THAT HE WANTED TO GET THE CAR DRIED OUT AND BRING IT BACK . I HAVE HAD SOME PERSONAL HEALTH PROBLEMS AND WAS NOT BACK TO WORK FULL...

TIME. I DID CALL AND TALK TO TODD. WE HOPE TO HAVE THINGS WORKED OUT AND MOVING FORWARD. I TOLD [redacted] I WAS VERY SORRY FOR THE COMPLICATIONS AND I WILL BE HERE TO HELP.

DEAR Revdex.com I DID NOT KNOW OF ANY PROBLEMS WITH THE [redacted] CAR BEFORE THIS COMPLAIN WE DID INSPECT THE CAR IN OCT. OF 2014 161,730 MILES. FOUND THE WATER PUMP WAS LEAKING [redacted] OKED THE REPAIR OF THE WATER PUMP AND TIMING BELT. SHE HAD THE CAR BACK IN JAN. 2015 166,607 MILES WE FOUND THE HEATER CORE...

LEAKING AND TESTED THE CAR FOR FAULTS STORED/ OXY SENSOR/CAT ABS AND SECONDARY AIR. THE LIST COULD HAVE BEEN OVER $2000 THERE WAS NO CHARGE AND [redacted] PICKED UP THE CAR WITH THE LEAKING HEATER CORE. I HAVE CALLED [redacted] AND LEFT A MESSAGE THAT THE ONLY WAY WE CAN HELP IS IF SHE CAN GET THE CAR BACK IN AND DIAGNOSE THE COOLANT LEAK. WE ARE VERY SORRY TO HEAR [redacted] IS HAVING PROBLEMS WITH THE CAR AND SAID IT JUST SITS WE HOPE [redacted] CAN CALL BACK AND GET THE CAR IN SOON.SINCERELY CHARLES J[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]