Tony's Automotive Reviews (1)
View Photos
Tony's Automotive Rating
Address: 3007 N East St, Lansing, Michigan, United States, 48906-3332
Phone: |
Show more...
|
Web: |
|
Add contact information for Tony's Automotive
Add new contacts
ADVERTISEMENT
Complaint: 10806280
I am rejecting this response because: This is response to [redacted] reply to my complaint in regards to the repairs that were done to my daughters car. I never told him that I expected him to repair other problems with the vehicle besides the overheating issue that he so called repaired. On 7/10/2015 when we picked up the vehicle he did not give us an itemized receipt showing all the repairs and parts that he clanged that had 1 year warranty . Most automotive shops does this, give a receipt with what has been done to vehicle. Upon leaving his shop not 5 minutes down the road my daughter noticed the tempature gauge moving up and immediately called [redacted] back. His response was drive it over the weekend and bring it back to him on Monday. We brought it back in and he said he drove it several days and it was fine.
Picked vehicle up and the same problem with the overheating again occurred. [redacted] paid for the tow of vehicle to shop. He kept it for a week. We picked it up again and the same problem existed. There were 3 or more times that we had to bring vehicle in to him due to same problem overheating. The last time we brought vehicle in he told us he put a seal treatment in it and advised us to get rid of it as soon as possible. After leaving the shop this time vehicle overheated and the treatment spewed all over the motor and under hood . We parked the vehicle at my house and vehicle has not been driven since. I feel like no repairs initially were done beings the same problem exist. Also the times we were at [redacted]'s shop , him and his employees were witnessed drinking beer! I feel I should get some kind of reasonable refund if not full amount.
Sincerely,