Tommys express carwash Reviews (%countItem)
Tommys express carwash Rating
Address: 2283 44th St SE, Grand Rapids, Michigan, United States, 49508-5013
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Had a coupon from their flyer for free "Works" car wash with expriation date of 02/08/2020.
Arrived at the above location on 02/08/2020 at 5:15PM, presented the above coupon.
Casher stated "Management decided to not honor the coupon".
I was their, so I paid for the $7.00 wash.
Contact by the Business This is a new location close to my home. However if this represents how they treat their customers in general and specifity how the honor their advertised coupons I will likely take my car wash needs else where.
Contact Name and Title: Molly B Marketing Man
Contact Phone: 616-822-7509
Contact Email: b***[email protected]
We apologize for the huge inconvenience as it was a training issue. We invite this guest to come back and we will give her a free wash and again apologize for the inconvenience.
(The consumer indicated he/she ACCEPTED the response from the business.)
As it was a new location, I accept their explanation
I will take them up on their offer of a free wash