tmiWireless.com Reviews (5)
tmiWireless.com Rating
Address: 5765F Burke Centre Pkwy Ste 350, Springfield, Virginia, United States, 22015-2233
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[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I was advised to contact [redacted] Could you as the Revdex.com contact [redacted] , also? All the information on how to contact them and what they have stated in regards to this problem is included in the documentation I have sent to youThanks very much, Regards, [redacted] ***
Dear ** ***,We are sorry that you had an unpleasant experience at our website. I looked into your order and found that we did authorize the amount of $to your credit card, but that amount was never actually capturedThis means that the authorization would have expired after
days and your card would not have been charged. However, I've proceeded to VOID the transaction today. Your card will not be charged, and your order has been cancelled.I apologize for the bad experience and appreciate your details about it. Here are the details of the voided transaction:Billing InformationShipping Information*** * *** ***Shipping:0.00Tax:0.00Total:0.00Payment InformationDate/Time:29-Sep-09:20:PDTTransaction ID:***Transaction Type:Authorization OnlyTransaction Status:VoidedAuthorization Code:***Payment Method:***
Dear [redacted],
TMI Wireless is not [redacted]. We do not run any protection plan (nor have we ever), and we certainly are not charging your credit card. Our website, like many other websites such as [redacted]'s, and many more, had links to a...
[redacted]-run website at one time where you possibly made a purchase. [redacted] is/was owned by [redacted]. Please contact them regarding your issue. You may also want to file a chargeback with your credit card company for the charges.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:
I was advised to contact [redacted]. Could you as the Revdex.com contact [redacted], also?
All the information on how to contact them and what they have stated in regards to this problem is included in the documentation I have sent to you.
Thanks very much,
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:I checked my checking account to be sure before I responded back. The charge is no longer on my card. I will not be dealing with this company again, however. The hold they placed on my order and on my account was not thoroughly explained to me. I do not expect a response to my statement about this, I just want it to be in your records that I am noting that it was very peculiar to me that a hold would be placed on my order. This place sounds too much like paypal and it spooks me.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]