Title Max

I went to the Title Max at Spring Cypress and Hwy 249 location. I received the promo code over a week ago that it would start Oct 23/2023. The location was not aware. Said I was their first responder. Sat there for awhile while they continued to try called people. Was told to come back that the person that could help was not in until Monday. Please everyone beware. I do not expect this to end well and I do not want to inject stress into my life for $25

2512 D street sparks, Edward Smith Chevy truck. Defaulted on loan, no intention of paying. Blocks the truck in usually. Front house is rented by old woman, he is in the very back apartment not visable from the street. Person sleeps in jaguire car that is covered.

Thank you for forwarding the complaint filed by Ms [redacted] to TitleMax TitleMax is working with Ms [redacted] and has allowed her extra time to bring her account currentThe sale of Ms***’s vehicle has been postponed, but it will not be postponed indefinitely Please encourage Ms [redacted] to reach out to the TitleMax store or the store District Manager to communicate any questions or concerns she has Regards, [redacted]

I went into TitleMax recently and obtained a pawnAt the time of my initial pawn despite being pressured to take out the maximum amount available I only took what I needed at the timeI was told come back anytime-additional money is availableI received a text about weeks later saying additional money might be available and to callI called Title Max and asked how much additional I could get and was told they didn't know-the whole process had to be completed again and to come inI specifically asked what was needed and was told only the vehicle and my diver licenseI showed up at Title Max and was told I would have to pay the "interest" on the additional loan prior to getting additional - I had not had the loan days yet-The inept "manager" neglected to tell me this-extremely poor way to do business

I obtained a car title loan from Title Max on 5/4/on my Chevrolet Impala LT Title Max repossessed my car 7/11/ The repossession violated many laws under RsMo statutes and repossession laws I did contact them to let them know and stayed in contact of my financial situation prior to the repossession The sale date is 7/22/and I was not informed of the time and place of the sale I did find out that I need to pay $to get my car back

I have reviewed Mr. [redacted] complaint and find the following. Mr. [redacted] entered into a 30-day loan transaction with TitleMax on August 2, 2016. As part of this transaction, TitleMax, acting as a Credit Services Organization (“CSO”), arranged for him to receive funds in the original principal...

amount of $7,033.00 (the “Loan”) from Ivy Funding Company LLC (“Ivy”), an unaffiliated lender, and he pledged his 2010 Chevrolet Silverado (the “Vehicle”) as collateral. In his complaint, Mr. [redacted] alleges that “I {sic} was reading the terms and conditions and that’s when the screen blacked out”. TitleMax has reviewed this matter and cannot substantiate Mr. [redacted] claim. TitleMax records show that Mr. [redacted] executed a Customer Application (the “Application”), Loan Agreement, Promissory Note and Security Agreement (the “Agreement”), a Credit Services Agreement and Security Agreement (the “Security Agreement”), a Credit Services Disclosure Statement (the “Disclosure Statement”), and an Arbitration Agreement (the “Arbitration Agreement),  hereinafter are collectively referred to as “the Loan Documents”. By signing the Loan Documents, Mr. [redacted] agreed to pay TitleMax a fee (the “CSO Fee”) and interest to Ivy, for providing these credit services. At the end of the thirty (30) days, the entire amount of the Loan becomes due and owing, as outlined in the Agreement. Instead of paying the entire payment amount in full, Mr. [redacted] elected to make a payment consisting of interest and the CSO fee and refinance the remaining amount due and owing, which he did on each occasion. Mr. [redacted] elected to refinance the Loan on August 6, 2016, and borrowed additional funds in the amount of $3,000.00, increasing the principal balance of the Loan to $9,955.26.Mr. [redacted] defaulted on the Loan on September 17, 2016, and, when he failed to cure the default, TitleMax exercised its right to recover the Vehicle on October 5, 2016. Recovery is always a last resort, and TitleMax was able to work with Mr. [redacted] to arrange for him to redeem the Vehicle on October 17, 2016. Mr. [redacted] inference that he was unaware that his payments were satisfying the interest and CSO fee only, and were not being applied to the principal balance, is unconvincing. Each time Mr. [redacted] made a payment to refinance, the terms and conditions of the transaction were explained to him and further, he was required to sign new Loan Documents at each instance of refinance, confirming that he accepted and understood the terms and conditions contained therein. My investigation reveals no wrongdoing on TitleMax’s part. Notwithstanding this, TitleMax is willing to work with Mr. [redacted] to review his payment options. The District Director of Operations spoke with Mr. [redacted] on 6/19/2017, and attempted to contact him again on 6/20/2017, to discuss this matter further but was been unable  reach him. TitleMax cannot work with Mr. [redacted] if it cannot reach him and encourages him to contact the TitleMax location where he originated the Loan and employees will be pleased to connect him with the District Director of Operations.Please do not hesitate to contact me if you require any additional information. Regards,  [redacted]Compliance Manager [redacted] Street, Suite [redacted], GA 31401Phone: [redacted].[redacted].[redacted]Email: [redacted]@titlemax.biz

Never heard of this company until I found a fraudulent charge on my credit card.

Like a previous reviewer, I learned of this "business" when a fraudulent charge appeared on my credit card that was traced back to GNAM LLC.

Thank you for forwarding the complaint filed by Ms. [redacted] to TitleMax.  TitleMax is working with Ms. [redacted] and has allowed her extra time to bring her account current. The sale of Ms. [redacted]’s vehicle has been postponed, but it will not be postponed indefinitely.  Please encourage...

Ms. [redacted] to reach out to the TitleMax store or the store District Manager to communicate any questions or concerns she has.   Regards,   [redacted]

My bank account was charged $19.43 from this company. I don't know who they are. Reported it to my bank and the [redacted].