Tim's Auto Tech

My name is Timothy [redacted] , owner of Tim's Auto Tech. In response to the letter I received ID # [redacted]. I have worked at this address for 18 years, with little to no problems. I help people all the time, that is what I do. When I examined the power steering system on the customers car, it was...

over full, with a very bad odor (burned fluid). It was very thin and watery like and making a very bad noise. I was not able to warranty the job , because of contamination causing problems with the power steering pump, and rack & pinion. Repair estimate $700. They demanded their money back. After being verbally assaulted by six people, I asked them to leave the property. There was nothing more I could do.