Tim Horton's

Good Afternoon!This is in response to complaint [redacted] filed 03/07/2016.  I went to Matt's Vintage Motorcycle shop to see if there were any postings on the window or door & maybe find a phone# or a way to contact him.  There were several people in the parking lot so I...

asked if anyone knew Matt [redacted], one gentlemen told me that he was the owner of the building where the shop was.  When I explained the situation he said there were a few motorcycles left in the storage yard & took me to look at what was left there.  My motorcycle was one of the motorcycles left in the yard.  I was told by the owner he couldn't let me take the motorcycle before he talked to Matt.  After contacting Matt he told me to get my motorcycle & any parts I could find that were mine, no parts were found.  When I got home Matt called & told me where the parts were & I could go back to the shop & get them whenever I wanted too.  So I will be going backtomorrow to get all of my things.  Since my motorcycle has been returned I would like to have this case closed.Thank You for your assistance.

I do not appreciate being called a liar!!!!!! I mailed it last Friday! I would imagine the mail is busy due to the holidays. Thank you,Dawn

I apologize to Mr. [redacted] for this bad experience. Yes, if the donut has been freshly made they are sticky and the staff should know to put in a box to prevent this. I would be happy to send Mr [redacted] a $5 Tim Card so that he may go get another donut.With apologies,Dawn M[redacted]Owner

This not our first encounter with Mr. [redacted].  He has made numerous complaints at both my restaurants.  He has received numerous gift cards to date.  I just do not feel like there is a way to make him happy.  He never asks for a manager when he is in the store and only mails...

in complaints later.  This makes it difficult to address his many issues.
Thank you,
[redacted]

12/10/15
Hasn't showed up yet She likes to lie. Put black mark on her record. Complaint still active.

I do not appreciate being called a liar!!!!!! I mailed it last Friday! I would imagine the mail is busy due to the holidays. 
Thank you,
Dawn

I apologize to Mr. [redacted] for this bad experience. Yes, if the donut has been freshly made they are sticky and the staff should know to put in a box to prevent this. I would be happy to send Mr [redacted] a $5 Tim Card so that he may go get another donut.
With...

apologies,
Dawn M[redacted]
Owner