Tickled Paws LLC

Hello Revdex.com,As we have said to [redacted] , we did not receive two sets of keys for serviceAs we told him, many of our clients only give key set, despite our policy [redacted] was not charged a $key duplication as one was not madeWe have a key system in place that helps our company account for all keys provided for serviceSince this incident, we have taken additional measures with key exchange, where clients now have to sign off on the number of key sets that are being provided to [redacted] for serviceThere is nothing more we can do for this clientI cannot and will not agree to re-keying of his home as no wrong doing has been down on our partI can happily say that [redacted] has never lost a key that belongs to a clientWe take client's possessions seriouslyThe one key set that was provided was returned as requested.Inga D [redacted]

Hello Revdex.com,As we have said to [redacted], we did not receive two sets of keys for service. As we told him, many of our clients only give 1 key set, despite our policy. [redacted] was not charged a $13 key duplication as one was not made. We have a key system in place that helps our company account...

for all keys provided for service. Since this incident, we have taken additional measures with key exchange, where clients now have to sign off on the number of key sets that are being provided to [redacted] for service. There is nothing more we can do for this client. I cannot and will not agree to re-keying of his home as no wrong doing has been down on our part. I can happily say that [redacted] has never lost a key that belongs to a client. We take client's possessions seriously. The one key set that was provided was returned as requested.Inga D[redacted]