Thrifty Dumpster Service

Unfortunately, I cannot edit or delete my previously uploaded review . However , the issue was resolved directly by the owner .

I have ordered dumpster for my house and took the dumpster for $650( this price was listed on website) . However , When the dumpster was dropped at my property I was charged $875 instead of $650, and 2 days after dumpster was picked up I was charged additional $550. I came back home 2 days after dumpster was picked up and lots of trash was laying on my lawn and my neighbors’ lawn . And I was charged $1425 in total instead of $650.

Basically , dumpster guy throw trash out of the dumpster. That’s not acceptable and huge liability for the company .

My mom was looking for a local, family owned business to rent a dumpster for her deck removal. She decided to try Thrifty Dumpster. The owner Rick (or Ricky, John or Richard - depending on how he's feeling that day), was initially very nice and friendly to my mom who ordered a dumpster for her rental. Once the dumpster was at the house though, the problems started...the first issue was when we tried to have the dumpster picked up in December....the driver parked further up the road, watched the house and my mom's tenant, and then drove away without knocking on the door or calling. When my mom called the owner, he told her that the driver couldn't remove the dumpster because the wood was piled too high. OK. We had the tenant rearrange the wood so that nothing was sticking out from the dumpster....arranged for a pickup, and STILL GOT THE RUN AROUND that the dumpster couldn't be picked up. That's when this whole situation REALLY got out of hand. The owner ended up calling my mom at 7am and was SCREAMING that her credit card was declined and that he would absolutely not pick up that dumpster without a credit card on file or some form of payment. This is a man who was screaming at an elderly woman who lives out of state at 7am in the morning about payment for a dumpster he hadn't even removed. My mom called back and told the owner that she would arrange for funds (cash) to be given to the driver when the dumpster was picked up. Rick said he would remove the dumpster for $200 cash and be done with us. My mom asked for proof of payment (receipt) and the owner said that he doesn't issue receipts (WTF) and would send us something in the mail. We have not received any proof of payment in the mail and to add further insult to injury, the owner has now tried to charge her credit charge an additional $150 not once BUT TWICE.