Thomas O'Connell International Financial

Business states that consumer contacted them stating their dryer was taking an excessive amount of time to dry the clothing. Business diagnosed the issues with the dryer, fixed the issues and left the dryer up and running at normal quality standards. As far as the service call goes, it is common...

practice around the appliance repair industry to charge that given amount if not more. The standard labor charge for the service performed  is actually $78 dollars but the business decided to only charge $30. Business goes from house call to house call and the billing address should not be used as a point of reference for prices charged. In the end, the services were rendered, the unit was repaired and the customer was charged accordingly.