Thomas M Diagostino Custom Builder

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10pt;"> [redacted] , and find that this resolution is satisfactory to me I have received my refund from the business, thank you for all your help Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
10pt;">[redacted], and find that this resolution is satisfactory to me. 
I have received my refund from the business, thank you for all your help.
Regards,
[redacted]

[redacted]Dear Sir/Madam,Note: we received the mail regarding this issue yesterday. Now it's almost past the 10 days you allow for responding. Please consider...

making this time longer.
I'm writing you in response to complaint 10768823 by [redacted].
There are two parts to the complaint. One relates to purchased assistance with a 15 page paper. Mrs. [redacted] says she had to pay the full amount of $50 plus fees instead of the remaining amount of $20 plus fees is correct. This can happen when purchasing the paper while not logged in to the site. In this case the site has no way of knowing the person trying to purchase the paper is Mrs. [redacted] an therefore the full price is required to get access to the paper.
Mrs. [redacted] used our dispute system in this matter and got a refund of the down payment on 26th of August. The refund might take a few weeks to reflect in her bank balance or credit card report.
The second part relates to required assistance with an accounting question.  Mrs. [redacted] paid $5 plus fees to abuhams which allegedly did not deliver in time. The deadline set in the handshake agreement is not valid but we will assume she communicated the deadline in another way and the teacher did not deliver. We therefore refund the $5 plus fees down payment.
HomeworkMarket.com has a high standard of service and will not keep funds of unsatisfied customers. Upon each purchase the customer gets a message saying he can dispute unless fully satisfied. I'm not aware of any other business that encourages customers to act if not satisfied. We have multiple channels of addressing issues: our customer care email, our contact form and our dispute system. Any issue communicated to us using one of these channels is guaranteed to be resolve to the customers satisfaction.
 Best Regards,HomeworkMarket.com Team