The Woodlands of Denton Reviews (%countItem)
The Woodlands of Denton Rating
Address: 1555 Nottingham RD., Denton, Texas, United States, 76209
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Incorrect Billing Issues
We signed a lease to stay with Woodlands Denton from January to July 31. In March my husband received and accepted an out of state job offer. We had to break our lease in April. I knew we would need to pay in order to break our lease, and I fully understand that. I spoke with Jaime SEVERAL times trying to figure what the exact cost would be. At one point, she gave me a number that was over $3500. After taking that home and reviewing it, I came back the next day to say that didn't make any sense. My reasoning was that it was only $50 less than me just retracting my intent to move out and continuing to pay for the rest of my lease. She looked at it again, and said she would take off a couple of the concessions, taking the number close to $2500.00. I contacted her several times to try to get this in writing, but each time she either gave me a different number or said to wait until the final move out Day. The day we moved, we tried to get her to review our bill with us, but she had another client and stated she would do it later. That evening, I received a bill for 3559.87. I called her repeatedly in April, May and June to get this corrected, but she never ONCE returned my calls. I moved out April 20th, never received my final bill, and on June 11 Iwas contacted by a collection agency. I DO NOT agree with these charges, and I have no way to dispute them with the company because SHE DOES NOT RETURN MY CALLS! As stated before, if she had not corrected the amount she was going to bill me, I would have simply kept my lease so I could have a place to stay, until the end of July, when going back to visit Texas. I want this to get corrected. I have been actively trying to get this fixed, with NO assistance from Jaimie. It even took the collection agency a couple weeks to get a final number, as she had sent them two different numbers as well. I'm extremely frustrated, and I do not want this to negatively impact my credit.
I want the amount billed to be the fair and proper amount we discussed, which was NOT $3559.87.