On April *** I ordered bundles (12,14,16) of Malay straight from The Virgin Hair Outlet, my order arrived April *** on May *** I installed the hair into my hair and that's when I realized the product was not what was advertised on the websiteOn May *** I contacted The Virgin Hair Outlet via email, in their first email to me they proceeded to lie and tell me the reason the product was not up to my standards because I ordered the lengths that would usually be used for a bob hairstyleWhen I informed them that information was not true due to the fact that this is not my first time ordering this length from different companies they began to tell me that I should wash and condition the hair to get better results, which I have already doneWe have exchange emails throughout the entire day and they have yet to give me any solutions I paid $for fine quality and I did not receive itI feel cheated out of my money because I could have easily spent that money else
On April *** I ordered bundles (12,14,16) of Malay straight from The Virgin Hair Outlet, my order arrived April *** on May *** I installed the hair into my hair and that's when I realized the product was not what was advertised on the websiteOn May *** I contacted The Virgin Hair Outlet via email, in their first email to me they proceeded to lie and tell me the reason the product was not up to my standards because I ordered the lengths that would usually be used for a bob hairstyleWhen I informed them that information was not true due to the fact that this is not my first time ordering this length from different companies they began to tell me that I should wash and condition the hair to get better results, which I have already doneWe have exchange emails throughout the entire day and they have yet to give me any solutions I paid $for fine quality and I did not receive itI feel cheated out of my money because I could have easily spent that money else