The UPS Store # 6189

I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.
Do you know where and to whom reimbursement was sent?  For the record, the business forced my hand.  All information was factual and he had no intention of reimbursement until I involved the Revdex.com and the Attorney General.  Once I have confirmed payment I will advise the Attorney General.  Thank you for your help.

I am writing to resolve the damage claim for Mr. [redacted] - UPS Claim # [redacted].The claim has been processed and attached is a copy of the money order for payment. The only issue holding up payment at this time is who to make the payment to.A complaint has been filed with The Better Business...

Bureau - Complaint #[redacted] - by [redacted] [redacted] of Pataskala on behalf of her brother [redacted] of Florida.A complaint has been filed with The Ohio Attorney General Mike DeWine's office - Complaint # [redacted] - by [redacted] [redacted] of Pataskala on behalf of her brother [redacted] of Florida.Mr. [redacted] presented the item to be shipped personally at my store, and I am sincerely sorry for the damage that occurred during shipment. There are specific procedures that are The UPS Store protocol for filing claims. A copy of the Claim Requirements is also attached.Despite the fact that the merchandise was not verified (even a hand written description of the item and cost) was not presented, the entire claim will be paid.The defamation and personal attacks on Social Media by [redacted] [redacted], were uncalled for, but the claim will be honored, partially out of my own pocket, because that is how I treat my customers.How do I repair My reputation?The question still remains ... who do I make out the money order to ... [redacted] of Florida (the shipper) or to his sister [redacted] [redacted] who has filed all the claims?I prefer to use a Money Order as Payment, as I do not believe that my bank account information needs to be shownI am still waiting to hear from the Attorney General's office. What is my next step to clear up this mess, besides mailing the check? (Which is being sent by Certified Mail)Thank-you!Scott K[redacted]