The Tranny Shop Reviews (1)
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The Tranny Shop Rating
Description: Transmissions-Automobile, Differentials - Automobile
Address: 112 S. McKenna Ave., Gretna, Nebraska, United States, 68028
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My tranny in my 2008 van needed repair. I brought it to [redacted] at the tranny shop on 7/22/2013. He fix it and charged me [redacted] He gave me a year warranty. The transmission has been breaking down. I when back to him May 5, 2014 my van stay there for a week and half. He didn't services it! He told me I needed a egr valve on it before he would work on it. I took van home and replace that valve, Transmission still bad. I called him to make a appointment and have been put off for 3 weeks. I call leave a message he calls back says maybe this day. I call on that day to bring it in and told another day..3 times. the warranty is up July 22, 2014.I am a senior raising 2 grandkids on SS. I need this van repaired, This man doesn't want to honor the warranty.( I was told the EGR valve I replace is for emmissions not transmissions) Please Help me!!!! Thank you, [redacted] (XXX-XXX-XXXX)Product_Or_Service: Tranmission repair, rebuild, replacedDesired SettlementI need this transmission fixed... He can either fix it( without cost because its under warranty) or give me the [redacted] back so I can go to another tranny shop to fix it...Business Response The Tranny Shop [redacted] MA XXXXXXXX XXX-XXXXWe here at The Tranny Shop take get pride in our work and one of our main goals is to make the customers get the best service they deserve. This was an unfortunate case, where there was miscommunication. However we did take care of the problem for the customer and all is good now.Thank you[redacted]