The Toy Chest Collective Reviews (%countItem)
The Toy Chest Collective Rating
Address: PO Box 148, Topton, North Carolina, United States, 28781-0148
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I was ordering a item from the company and decided I don't want it and I told them I want to cancel my order and one guy I spoke to say "it's ok I cancel it you will be getting your refund in the same day" I have been waiting and waiting and haven't received anything. I have email over and over again no reply. I call different people pick up the phone that doesn't work there give me attitude. They have gotten to the point of not answering my calls now
Product_Or_Service: Marvel Legends Ghost and Luis SKU: ***
Order_Number:
Refund I want my refund
Hello I'm Francisco S the owner of the company. A personal matter came up and I didn't have internet access for the week of the 26th. I was aware of the pending refund and forwarded the information to my guy in accounts payable and told him to refund him. He got the names of 2 people confused so it was another man that was refunded by accident. I've been back for a few days and Mr. was refunded in full as soon as I heard of the mixup and I did not go after the 15% restocking fee that's listed on the main page of my site. If you need *** receipts please let me know. That's about all that happened besides some angry voicemails. The entire thing lasted 7 days I don't see what the huge problem was. If the gentleman can't get by without $60, he doesn't need to be buying toys for himself. Just my opinion.
Also, I apologize for the late reply, seems like you got my old email not my new one. I'm updating it on this form.
(The consumer indicated he/she ACCEPTED the response from the business.)
I'm just glade to get my refunded and I didn't angry emails to him and I still think it's a bad business for not informing people what's going on. And him to talk about my financial status is unprofessional and none of his business