April 6, 2017Dear [redacted].This is in response to your letter of March 29, 2017. I recently tried to contact [redacted] regarding her issues. At this time I have not heard back. As always TASA takes this type of matter seriously. On March 28, 2017 [redacted] was refunded...
$150.00, attached is a copy of the refund.If you have any questions, please do not hesitate to contact me.Sincerely,James R. V.P
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. I did receive an email saying my money would be refunded. I have to check with my credit card company to make sure it was in fact refunded. I still find this business' practices, including disorganization, lack of responsiveness, payment policy which requires payment weeks before being approved as an expert, and non-functional computer system for registering, unsatisfactory. The ordeal of trying to register as an expert with this business was quite questionable. Due to the lack of response after I first registered and paid, and then when what I entered into the computer system appeared totally different than what I had entered, I questioned whether this was a legitimate business. I had to repeatedly enter my profile information into a system a company representative named Jim acknowledged had gliches.I noticed that Mr. James ** R[redacted], says to contact him if you have questions but there is no contact information in the letter. There is also a notation of an enclosure, but it is not included in the pdf that is visible to me.I was told by a different James or Jim at TASA that due to the difficulty and delay in getting my information to stick on their website in this registration program they have, I would be refunded my money but allowed to continue as an expert. That never happened, and I never got an apology.Due to the poor and inconsistent service with this company, I am still not happy, but I accept the refund as satisfactory resolution, provided the refund was actually made.
Regards,
[redacted]
April 6, 2017Dear [redacted].This is in response to your letter of March 29, 2017. I recently tried to contact [redacted] regarding her issues. At this time I have not heard back. As always TASA takes this type of matter seriously. On March 28, 2017 [redacted] was refunded...
$150.00, attached is a copy of the refund.If you have any questions, please do not hesitate to contact me.Sincerely,James R. V.P
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. I did receive an email saying my money would be refunded. I have to check with my credit card company to make sure it was in fact refunded. I still find this business' practices, including disorganization, lack of responsiveness, payment policy which requires payment weeks before being approved as an expert, and non-functional computer system for registering, unsatisfactory. The ordeal of trying to register as an expert with this business was quite questionable. Due to the lack of response after I first registered and paid, and then when what I entered into the computer system appeared totally different than what I had entered, I questioned whether this was a legitimate business. I had to repeatedly enter my profile information into a system a company representative named Jim acknowledged had gliches.I noticed that Mr. James ** R[redacted], says to contact him if you have questions but there is no contact information in the letter. There is also a notation of an enclosure, but it is not included in the pdf that is visible to me.I was told by a different James or Jim at TASA that due to the difficulty and delay in getting my information to stick on their website in this registration program they have, I would be refunded my money but allowed to continue as an expert. That never happened, and I never got an apology.Due to the poor and inconsistent service with this company, I am still not happy, but I accept the refund as satisfactory resolution, provided the refund was actually made.
Regards,
[redacted]